• Who We Are
• Our Approach
• Active Projects
• Showcase Projects
• Our Services
• Client Feedback

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WHO WE ARE

Urban Complex GC, LLC is a General Contracting Company and a leader in the multi-family housing industry specializing in apartment unit renovations. With over 50 years of combined experience in the multi-family housing industry we find practical solutions for stunning results in multi-family property renovations. We are your “Unit Turn Specialists”. Our company believes in making things that are built to last, so when you call us for tenant improvements, you can count on excellent workmanship and a quality finish.

We are experienced professionals who draw on years of expertise and the industry’s latest resources to respond to customers’ demands. We pride ourselves in being on time and within budget. While we are a fully licensed General Contractor our expertise is in expedited unit turns. We return fully renovated units to the leasing team within 11 to 15 business days.

“Occupied Unit Turns”. Have you heard of the term? This is when a tenant leaves their apartment in the morning, and then returns at the end of the day to new kitchen appliances, bathroom and kitchen faucets, light fixtures, ceiling fans, and washer and dryers. This is where Urban Complex excels! We can turn as many as 12 to 16 units in a day.  Yes… that is what we said! We just finished 1300 units in five and a half months.

 Multifamily Renovation Specialists in Arizona, California and Washington

Our Approach

Urban Complex GC, LLC works efficiently in order to finish the renovation project on schedule and within budget. We bring meticulous attention to detail to each job, maintain open communication with you the client, and your support team throughout the process. Communication and commitment by our team members is key throughout every project. We will meet and exceed your expectations on time, every time.

As your dedicated Renovation Specialist, we stay on top of each phase of construction to ensure that the highest professional standards are practiced.

Urban Complex GC, LLC is committed to excellence in craftsmanship, responsiveness in service, and integrity in all that we do.  Our success is built on our reputation for delivering multi-family building projects on time, within budget, and a company-wide commitment to quality from start to finish.

Active Projects

18
Number of Apartment Complexes

3,200+
Number of Units

13.5
Avg. Days for a Complete T/A

We are proud that we are able to work on these projects with Quality Workmanship, On-Time and within Budget.

Showcase Projects

The Catherine Luxury Townhomes

• Renovated 425 of 539 total units
• Average of 10 units per month, started project February 2016
• Scope: Full renovations include new cabinet doors in kitchen and bathroom, new granite countertops, new flooring and baseboard, new paint, new stainless appliances, new lighting fixtures, new sinks and faucets, new door hardware, all new bathroom hardware and accessories, new blinds, drywall repairs as needed, new plumbing and p-trap connections, new angle stops, new garbage disposals as needed.

Allegro Luxury Apartments

• Renovated 122 of 264 total units
• Average 8 units per month for last year, started project December 2016
• Scope: New cabinet doors in kitchen and bathroom, new quartz countertops, bar top cut-down, new flooring and baseboard, new paint, new stainless appliances, new living room and master bedroom fans, new lighting fixtures in full unit, new sinks and faucets, new door hardware, all new bathroom hardware and accessories, new blinds, drywall repairs as needed, new plumbing and p-trap connections, new angle stops, new garbage disposals as needed.

Arches at Hidden Creek Apartments

• Renovated 143 of 432 total units
• Average 8 units per month, started project May 2017
• Scope: Full renovations included new kitchen and bathroom cabinets, drywall repairs as needed, new quartz countertops, new flooring, new paint, new stainless appliances, new sinks and faucets, all new bathroom hardware and accessories, new living room fan, all new light fixtures, switch covers, GIFs, and plug covers. Repairs or replacements as needed such as new angles stops, new plumbing, p-trap connections, and new garbage disposal.

More Projects ...

Our Services

We have experience with interior renovations that includes everything from total demolition and rebuilds to bringing existing units up to date to meet contemporary design, performance or code standards.  We can transform a basic apartment building into luxury rentals.  We act as a consultative resource for our clients giving them the additional advantage of having a building partner that understands the desired end result of all renovation projects. Since 2006, we have transformed apartment complexes from mediocre rental properties to highly desired communities.

We have long term relationships with many of our subcontractors who understand and adhere to our budgets and scheduling procedures. We pride ourselves in consistently meeting and exceeding our quality standards.

Whatever the scenario, whatever the budget, our team of project managers and renovation experts will prepare a competitive bid with cost effective solutions.

Click to Listen to a Discussion by Brian Donnelly and Andrew Jones
on How We use Technology to Reposition Multifamily Assets

WE SPECIALIZE IN

Occupied Units Turns in 8 Hours, Full Unit Turns in 11 to 15 days.
Bulk Purchasing, Warehousing of Product, Accessories, Appliances,
Cabinets, Carpentry, Doors,
Electric, Flooring, HVAC, Painting, Plumbing, and Windows

MapAP is an APP that takes you right to the front door of an apartment complex. No more driving around!

Read More ...

Client Feedback

• Our most recent project (cost $7.5 M) renovated by Urban Complex was completed on time and budget. They were willing to listen to our needs. They worked cooperatively to solve potential concerns. Their commitment to dependability made it easy for us to choose them as we continue to renovate additional properties (summarized from their letter).

  • Cody J.
  • Regional Renovations Manager, AZ

• ...working with the Urban Complex Team has been a great experience. I would recommend Urban Complex for future projects based on their professionalism, loyalty, and cost comparison. Andrew, Brian, Mike and Matt are the team you want taking care of the renovations on your property.

  • Jason D.
  • Regional Maintenance Manager, AZ and NV

• It has been my pleasure to work with Urban Complex. Many challenges present themselves when remodeling apartment homes. Urban Complex meets these challenges head on and still manage to complete their work on time. Communication is also important to the success of any renovation program. The weekly status report Urban Complex provides keeps everyone in the loop. I also appreciate the e-mail and pictures for any work outside of scope requests. The end result is always a beautiful apartment for my team to rent.

  • Gina B.
  • Senior Project Manager, AZ

• Mike B. has been exceptional in managing our projects, which involves working closely with SPR Management, Urban Complex sub-contractors, and various other vendors. His conviction to being customer oriented, and innovative, in my opinion, has raised the bar to a very high standard in what it means to deliver quality work and superior customer service. I and my team very much appreciate his organizational skills, timely responsiveness, knowledge and good judgement—all of which have been of great assistance to me and the properties with project flow productivity.

  • Athena S.
  • Renovations Liason, AZ

• I have recently been hired as the new community manager and have been on site now for just two months. We all feel very fortunate to have Troy working on, and overseeing our unit renovations project! He is one of the best project managers that I have worked with over the years. He is attentive, prides himself on quality of work, he is a great communicator, responds quickly and professionally to requests and questions, and is so very easy to work with. We hope that he is with us throughout the entire renovations process.

  • Mary M.
  • Community Manager, AZ

• Our recent Phoenix Investor tour consisted of our worldwide Investors visiting our properties with our CEO, CIO, CFO, and others in our leadership team. We identified last minute projects that needed to be completed, and Troy showed us a few items he noticed so that we could also address them. He could have very easily looked the other way, as these items did not affect Urban Complex Company’s scope or role, but he took the time to make it right for our company. Troy mobilized his paint crew ASAP, he sent me the cost within 30 minutes and the project was completed over the weekend. Troy’s can do attitude always gets the job done!

  • Jennifer N.
  • Regional Vice President, Multifamily Property Management, AZ

See all

• Our most recent project (cost $7.5 M) renovated by Urban Complex was completed on time and budget. They were willing to listen to our needs. They worked cooperatively to solve potential concerns. Their commitment to dependability made it easy for us to choose them as we continue to renovate additional properties (summarized from their letter).

  • Cody J., Seattle, WA

• ...working with the Urban Complex Team has been a great experience. I would recommend Urban Complex for future projects based on their professionalism, loyalty, and cost comparison. Andrew, Brian, Mike and Matt are the team you want taking care of the renovations on your property.

  • Jason D, Dewey, AZ and NV

• It has been my pleasure to work with Urban Complex. Many challenges present themselves when remodeling apartment homes. Urban Complex meets these challenges head on and still manage to complete their work on time. Communication is also important to the success of any renovation program. The weekly status report Urban Complex provides keeps everyone in the loop. I also appreciate the e-mail and pictures for any work outside of scope requests. The end result is always a beautiful apartment for my team to rent.

  • Gina B, Senior Project Manager,AZ

• Mike B. has been exceptional in managing our projects, which involves working closely with SPR Management, Urban Complex sub-contractors, and various other vendors. His conviction to being customer oriented, and innovative, in my opinion, has raised the bar to a very high standard in what it means to deliver quality work and superior customer service. I and my team very much appreciate his organizational skills, timely responsiveness, knowledge and good judgement—all of which have been of great assistance to me and the properties with project flow productivity.

  • Athena S, Renovations Liason, AZ

• 
  I have recently been hired as the new community manager and have been on site now for just two months. We all feel very fortunate to have Troy working on, and overseeing our unit renovations project! He is one of the best project managers that I have worked with over the years. He is attentive, prides himself on quality of work, he is a great communicator, responds quickly and professionally to requests and questions, and is so very easy to work with. We hope that he is with us throughout the entire renovations process.
   

  • Mary M, Community Manager, AZ

• 
  Our recent Phoenix Investor tour consisted of our worldwide Investors visiting our properties with our CEO, CIO, CFO, and others in our leadership team. We identified last minute projects that needed to be completed, and Troy showed us a few items he noticed so that we could also address them. He could have very easily looked the other way, as these items did not affect Urban Complex Company’s scope or role, but he took the time to make it right for our company. Troy mobilized his paint crew ASAP, he sent me the cost within 30 minutes and the project was completed over the weekend. Troy’s can do attitude always gets the job done!
   

  • Jennifer N., Regional Vice President, Multifamily Property Management, AZ

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